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Call Center CRM
Software

$160.00 $150.00

http://crmcall.esdesire.info

User name : admin
Password : Demo

When You Purchase Our Software and as a result Download Free User Guide Here

Category:

Description

  • Sales Automation
    Leads. Converting Lead to Opportunity/Account/Contact.
    Opportunities. Potential sales in CRM.
    Accounts. Each account is a central record in B2B model.
    Contacts. Contact can be related to multiple Accounts with specific roles of relationships.
  • Calendar
    Meetings
    Calls
    Tasks
    Sending invitations to attendees.
    Google Calendar Integration
    Shared Calendar. User can see schedules of coworkers
  • Emails
    Email Accounts. Automatic archiving emails from personal or group IMAP accounts. Incoming emails automatically get linked to corresponding records.
    Outbound Emails
    Email Templates
    Email Folders
    Email Signature
    Email Filters
    Mass Email
    Multiple email addresses per record.
  • Social
    Activity Stream. Feed where changes and new additions of followed records are shown.
    Follow Button. User can follow particular record. Records one creates or those that got assigned to one are followed automatically.
  • Documents
    Attaching document files
    Document Folders
  • Inventory Management
    Products
    Quotes
    Sales Orders
    Invoices
  • Telephony
    VoIP integration
    Multiple phone numbers per record. Different types of phone numbers (Mobile, Office, Fax, etc.).
  • Analytics
    Reports. Allow users to see gathered information about business.
  • Workflows
    Business Process Management BPM tool. Provides an ability to model and automate business processes.
    Workflows . Actions can be triggered if specific conditions are met. Available actions: send email, update record, create new record, create notification, assign record by specific rule.
  • Misc
    Maps. Displayed based on address fields.
    Dynamic forms
    Calculated fields
    Data privacy management
    Export to Excel
    Export to CSV
    Printing to PDF
    Google Contacts Integration (available in extension)
  • Marketing Automation
    Campaigns
    Mass Email Marketing
    Mass Mail Merge
    Target Lists
    Sync Target Lists with Reports
    MailChimp Integration (available in extension)
    Web-to-Lead
  • Administration
    Data Import
    Users. No user limitation in on-premise version.
    Teams. Users can be organized into teams.
    Roles. Access control can be set for whole team and specific user.
    LDAP Authentication
    Currency Rates
    Themes support
  • Customer Support
    Cases
    Email-to-Case

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